Privacy Policy | The Money Coach

The Money Coach Co., Ltd. recognizes the importance of protecting your personal data. This Privacy Policy describes our practices regarding the collection, use, or disclosure of personal data, as well as the rights of the data subject under the applicable Personal Data Protection Act.

Collection of Personal Data

We collect personal data obtained directly from you through the following channels:

Membership registration
Personal phone number
E-mail address

Types of Personal Data Collected

Personal details: Full name, age, date of birth, national identification number, passport number, etc.
Contact details: Address, phone number, email address, etc.
Account details: User account, usage history, etc.
Transactional and financial details: Purchase history, credit card details, bank account details, etc.
Technical details: IP address, Cookie ID, web activity log, etc.
Other data: Photographs, video recordings, and any other data classified as personal data under the Personal Data Protection Act.

Minors

If you are under 20 years of age or have legal capacity limitations, we may collect, use, or disclose your personal data only with the consent of your parent or legal guardian, or as otherwise permitted by law.

If we become aware that personal data has been collected from a minor without parental or guardian consent, we will take steps to delete that data from our servers.

Storage of Personal Data

We store your personal data in both hard copy (physical documents) and electronic formats. Your data is retained through the following:

Server service providers in Thailand

Processing of Personal Data

We collect, use, or disclose your personal data for the following purposes:

To create and manage user accounts
To deliver products or services
To improve products, services, or user experience
To manage internal company operations
To market and promote
To provide post-sales services
To gather customer feedback
To process payments for products or services
To enforce and comply with our Terms and Conditions
To comply with applicable laws and government regulations

Disclosure of Personal Data

We may disclose your personal data to third parties with your consent or as permitted by law, as follows:

Internal organization management: The company may disclose your personal data within the organization to the extent necessary to improve and develop our products or services. We may aggregate internal data across various products or services under this policy for your benefit and the benefit of others.
Retention period of personal data: The company will retain your personal data for the duration necessary while you are a customer or maintain a relationship with us, or for as long as necessary to fulfill the purposes set out in this Privacy Policy. Data may be retained beyond this period if required by law. Once the retention period expires or the data is no longer necessary, we will delete, destroy, or anonymize your personal data.
Rights of the data subject: Under applicable personal data protection laws, you have the following rights regarding your personal data:
1. Right to withdraw consent: If you have given consent to the collection, use, or disclosure of your personal data (whether given before or after the enforcement of the personal data protection law), you have the right to withdraw your consent at any time.
2. Right to access: You have the right to request access to and obtain a copy of your personal data under our responsibility, as well as request disclosure of how we obtained your personal data without your consent.
3. Right to data portability: You have the right to receive your personal data if we have arranged it in a format that is readable or usable by automated tools or devices. You also have the right to request that we transmit or transfer your personal data in such format to another data controller where technically feasible, and to receive the data directly transmitted by us to another controller, unless technical limitations prevent it.
4. Right to object: You have the right to object to the collection, use, or disclosure of your personal data at any time if such processing is based on our legitimate interests or those of another person or legal entity (within reasonable expectations), or for the performance of a task carried out in the public interest.
5. Right to erasure / destruction: You have the right to request the deletion, destruction, or anonymization of your personal data if you believe that it has been unlawfully collected, used, or disclosed under applicable laws, or if the retention is no longer necessary for the purposes stated in this policy, or following your exercise of the right to withdraw consent or object to processing.
6. Right to restriction of processing: You have the right to request a temporary restriction on the processing of your personal data while we assess your request to rectify data or object to processing, or in cases where we no longer need the data and must delete/destroy it by law, but you request restriction instead.
7. Right to rectification: You have the right to request that your personal data be corrected, kept up-to-date, complete, and not misleading.
8. Right to lodge a complaint: You have the right to submit a complaint to the relevant regulatory authority if you believe that the collection, use, or disclosure of your personal data violates or fails to comply with applicable laws.

You may exercise your rights as a data subject by contacting our Data Protection Officer (DPO) using the contact details provided at the end of this policy. We will notify you of the result of your request within 30 days from the date of receipt, via our prescribed form or process. If we reject your request, we will inform you of the reasons for the refusal through available channels, such as SMS, email, telephone, or letter.

Advertising and Marketing

We may send information or newsletters to your email address for the purpose of offering products or services that may be of interest to you. If you no longer wish to receive communications from us via email, you can click "Unsubscribe" in the email link or contact us through our email address.

Tracking Technologies (Cookies)

To enhance and optimize your user experience, we use cookies or similar technologies to improve access to products or services, deliver relevant advertisements, and track your usage. We use cookies to identify and track visitors and their website access. If you do not wish to have cookies placed on your computer, you can set your browser to refuse cookies before using our website.

Personal Data Security

We maintain the security of your personal data in accordance with the principles of Confidentiality, Integrity, and Availability to prevent loss, unauthorized access, use, alteration, modification, or disclosure. In addition, we implement personal data security measures covering Administrative Safeguards, Technical Safeguards, and Physical Safeguards regarding access control and usage management of personal data.

Personal Data Breach Notification

In the event of a personal data breach, we will notify the Office of the Personal Data Protection Committee without delay within 72 hours of becoming aware of it, where feasible. If the breach poses a high risk of impacting your rights and freedoms, we will inform you of the breach along with remedial measures without delay through various channels, such as our website, SMS, email, telephone, or letter.

Amendments to the Privacy Policy

We may amend or update this Privacy Policy from time to time. You can view the revised terms and conditions of this policy via our website.

This Privacy Policy was last updated and became effective on August 17, 2026.

Privacy Policies of Other Websites

This Privacy Policy applies solely to the offering of products, services, and website usage for our customers. If you visit third-party websites—even through links on our website—the protection of your personal data will be governed by the privacy policies of those respective websites, for which we assume no responsibility or liability.

Contact Details

If you have any inquiries regarding this Privacy Policy or wish to exercise your rights, you may contact us or our Data Protection Officer (DPO) as follows:

Data Protection Officer
The Money Coach Co., Ltd. (Head Office)
25/31, 3rd Floor, Days Ramintra – Watcharapol, Soi Watcharapol 1/1
Tharang Subdistrict, Bang Khen District, Bangkok 10220
Email: contact@moneycoach.co.th